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organización",{"path":430,"title":431,"group":168,"order":17,"alsoRoles":432},"\u002Fguides\u002Forg-owner\u002Fexport-excel-reports","Exportar informes de Excel",[28],{"path":434,"title":435,"group":436,"order":13,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Fgrant-in-session-permissions-to-an-aide","Conceder permisos durante la sesión a un asistente","staff",{"path":438,"title":439,"group":9,"order":65,"alsoRoles":9},"\u002Fguides\u002Forg-owner","Guías para propietarios de organización",{"path":441,"title":442,"group":436,"order":21,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Finvite-a-staff-member","Invitar a un miembro del equipo",{"path":444,"title":445,"group":415,"order":8,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Fmanage-billing-details-and-invoices","Gestionar los detalles de facturación y las facturas",{"path":447,"title":448,"group":436,"order":8,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Fmanage-team-members","Gestionar los miembros del equipo",{"path":450,"title":451,"group":190,"order":21,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Fmanage-the-organization-library","Gestionar la biblioteca de la organización",{"path":453,"title":454,"group":415,"order":13,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Fpay-an-invoice-and-restore-access","Pagar una factura y recuperar el acceso",{"path":456,"title":457,"group":38,"order":97,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Fpermanently-delete-a-learner","Eliminar un paciente de forma permanente",{"path":459,"title":460,"group":461,"order":21,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Fregister-a-clinic","Registrar una clínica nueva","account",{"path":463,"title":464,"group":190,"order":8,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Freview-library-proposals","Revisar las propuestas para la biblioteca",{"path":466,"title":467,"group":419,"order":17,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Fset-session-auto-complete-and-aide-edit-policy","Configurar la finalización automática y la edición de sesiones enviadas",{"path":469,"title":470,"group":419,"order":78,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Fset-the-default-mastery-destination","Configurar el destino de dominio predeterminado de los objetivos nuevos",{"path":472,"title":473,"group":168,"order":21,"alsoRoles":9},"\u002Fguides\u002Forg-owner\u002Fview-organization-analytics","Ver la analítica de la organización",{"path":475,"title":476,"group":477,"order":21,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Fget-started-with-the-parent-guide","Empezar con la guía de la aplicación","parent-portal",{"path":479,"title":480,"group":9,"order":65,"alsoRoles":9},"\u002Fguides\u002Fparent","Guías para padres",{"path":482,"title":483,"group":484,"order":21,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Flog-home-practice-for-a-target","Registrar la práctica en casa de un objetivo","home-practice",{"path":486,"title":487,"group":477,"order":13,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Freview-my-childs-sessions-and-notes","Revisar las sesiones y notas de mi hijo",{"path":489,"title":490,"group":484,"order":13,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Freview-my-logged-data-and-feedback","Revisar mis datos registrados y la retroalimentación",{"path":492,"title":493,"group":484,"order":17,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Fset-a-daily-practice-reminder","Configurar un recordatorio diario de práctica",{"path":495,"title":496,"group":484,"order":8,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Ftrack-a-behavior-at-home","Registrar un comportamiento en casa",{"path":498,"title":499,"group":477,"order":17,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Fview-my-childs-authorized-hours","Ver las horas aprobadas de mi hijo",{"path":501,"title":502,"group":477,"order":8,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Fview-my-childs-progress","Ver el progreso de mi hijo",{"id":504,"title":414,"alsoRoles":9,"body":505,"description":832,"extension":833,"group":415,"journey":834,"meta":835,"navigation":836,"order":21,"path":413,"seo":837,"sitemap":838,"stem":839,"__hash__":840},"guides_es\u002Fguides\u002Forg-owner\u002Fchange-the-subscription-tier.md",{"type":506,"value":507,"toc":822},"minimark",[508,512,517,554,558,576,590,597,603,610,614,673,678,693,697,748,753,765,769,804,808],[509,510,511],"p",{},"El plan de tu clínica decide cuántos BCBA, asistentes y pacientes puedes tener, cuánto almacenamiento y cuántos créditos de IA al mes tienes, si puedes pagar por uso más allá de esos límites y si tu clínica tiene su propia biblioteca. Cambias el plan tú mismo en la página de facturación. El paso a un plan superior se paga por transferencia bancaria contra una factura. El paso a un plan inferior se aplica de inmediato.",[513,514,516],"h2",{"id":515},"antes-de-empezar","Antes de empezar",[518,519,520,533,544,547],"ul",{},[521,522,523,524,528,529,532],"li",{},"Trabajas en la aplicación web, como propietario de la organización. Abre ",[525,526,527],"strong",{},"Configuración"," > ",[525,530,531],{},"Facturación",". La aplicación móvil no tiene pantallas de facturación.",[521,534,535,536,539,540,543],{},"Para pasar a un plan de pago, guarda primero los detalles de facturación: consulta ",[537,538,445],"a",{"href":444},". Sin ellos aparece el mensaje ",[525,541,542],{},"Detalles de facturación requeridos"," y no se abre nada.",[521,545,546],{},"Mientras una factura de actualización espera el pago, no puedes cambiar el plan: los planes quedan ocultos hasta que se paga.",[521,548,549,550,553],{},"Si tu clínica tiene un plan con precio personalizado acordado con ABACare, los planes no tienen botones. Para cambiarlo, usa ",[525,551,552],{},"Contáctenos"," en la tarjeta de precio personalizado, que abre un correo a ABACare.",[513,555,557],{"id":556},"comparar-los-planes","Comparar los planes",[509,559,560,561,564,565,568,569,572,573,575],{},"Arriba en la página, ",[525,562,563],{},"Plan actual"," muestra tu plan, su precio y cuánto usas de cada límite. Los planes aparecen más abajo, en ",[525,566,567],{},"Gestionar su plan",", o en ",[525,570,571],{},"Comparar planes"," mientras estás en el plan gratuito. Cada tarjeta enumera lo que incluye el plan, y la tarjeta de tu plan está marcada con ",[525,574,563],{},". Los límites y los precios dependen del plan, así que consúltalos en las tarjetas.",[509,577,578,579,582,583,586,587,589],{},"Elige ",[525,580,581],{},"Mensual"," o ",[525,584,585],{},"Anual"," encima de las tarjetas para ver los precios de ese periodo de facturación. Una vez que tu clínica paga anualmente, ",[525,588,581],{}," aparece en gris: no puedes volver a la facturación mensual.",[591,592],"guide-image",{":localized":593,"alt":594,"caption":595,"image":596},"true","La sección Gestionar su plan de la página de facturación, con la elección Mensual o Anual encima de las tarjetas de los planes y el plan actual marcado","Compara los planes en la página de facturación.","org-owner\u002Fchange-the-subscription-tier-1",[509,598,599,600,602],{},"La última tarjeta tiene precio personalizado, para organizaciones más grandes. ",[525,601,552],{}," abre un correo a ABACare.",[509,604,605,606,609],{},"Si los planes de pago muestran ",[525,607,608],{},"Planes de pago próximamente"," y sus botones están en gris, los planes de pago aún no están disponibles. Puedes volver igualmente al plan gratuito.",[513,611,613],{"id":612},"pasar-a-un-plan-superior","Pasar a un plan superior",[615,616,617,638,653,660],"ol",{},[521,618,619,620,623,624,626,627,630,631,634,635,637],{},"Selecciona ",[525,621,622],{},"Actualizar"," en la tarjeta del plan que quieres. Para mantener tu plan y pagarlo anualmente, elige ",[525,625,585],{}," y selecciona ",[525,628,629],{},"Cambiar a anual"," en la tarjeta de tu plan. En el plan gratuito, ",[525,632,633],{},"Mejorar plan"," en la tarjeta ",[525,636,563],{}," abre el primer plan de pago, con facturación mensual.",[521,639,640,641,644,645,648,649,652],{},"La ventana muestra el plan, su precio y lo que incluye, y después un resumen: ",[525,642,643],{},"Subtotal",", un crédito por los días no usados de tu plan de pago actual cuando los hay, ",[525,646,647],{},"Impuesto"," según tu país de facturación y ",[525,650,651],{},"Total estimado",".",[521,654,655,656,659],{},"En ",[525,657,658],{},"Habilitar facturación por excedente",", activa el interruptor si quieres permitir un uso más allá de los límites del plan con un cargo adicional. Empieza desactivado.",[521,661,619,662,665,666,668,669,672],{},[525,663,664],{},"Confirmar actualización",", o ",[525,667,629],{}," para un cambio a anual. ",[525,670,671],{},"Cancelar"," cierra la ventana sin cambios.",[591,674],{":localized":593,"alt":675,"caption":676,"image":677},"La ventana de actualización con el precio y las funciones del plan, el resumen de facturación con el total estimado, la nota de transferencia bancaria y el interruptor Habilitar facturación por excedente","Revisa el resumen antes de confirmar.","org-owner\u002Fchange-the-subscription-tier-2",[509,679,680,681,684,685,688,689,692],{},"Después, la ventana muestra ",[525,682,683],{},"¡Solicitud de actualización enviada!",", un mensaje en inglés, el número de factura y ",[525,686,687],{},"Pago requerido",". ",[525,690,691],{},"Ver factura"," abre la factura en PDF en una pestaña nueva y cierra la ventana.",[513,694,696],{"id":695},"pasar-a-un-plan-inferior-o-volver-al-gratuito","Pasar a un plan inferior o volver al gratuito",[615,698,699,709,738],{},[521,700,619,701,704,705,708],{},[525,702,703],{},"Bajar de nivel"," en la tarjeta de un plan inferior, o ",[525,706,707],{},"Cancelar suscripción"," en la tarjeta del plan gratuito.",[521,710,711,712,715,716],{},"ABACare comprueba primero que lo que usa tu clínica cabe en el nuevo plan (",[525,713,714],{},"Validando su uso actual...","):\n",[518,717,718,727],{},[521,719,720,721,582,724,652],{},"Si cabe, la ventana te avisa y enumera los nuevos límites, en ",[525,722,723],{},"Nuevos límites del plan",[525,725,726],{},"Límites del plan Gratuito",[521,728,729,730,733,734,737],{},"Si no cabe, ",[525,731,732],{},"No se puede cambiar de plan"," enumera, en inglés, cada límite que superas, por ejemplo más BCBA de los que permite el plan. Selecciona ",[525,735,736],{},"Cerrar",", reduce lo que usas, por ejemplo desactivando pacientes o cancelando invitaciones que nunca se aceptaron, y vuelve a intentarlo. Desactivar a un miembro del equipo que se unió mediante una invitación no sirve por mucho tiempo: el recuento semanal de uso de ABACare vuelve a contarlo.",[521,739,619,740,582,743,688,746,672],{},[525,741,742],{},"Confirmar cambio",[525,744,745],{},"Confirmar cancelación",[525,747,671],{},[591,749],{":localized":593,"alt":750,"caption":751,"image":752},"La ventana Cancelar suscripción mostrando No se puede cambiar de plan, con los BCBA, asistentes y pacientes que superan el plan gratuito","Un cambio se rechaza mientras usas más de lo que permite el nuevo plan.","org-owner\u002Fchange-the-subscription-tier-3",[509,754,755,756,582,759,762,763,652],{},"La ventana muestra ",[525,757,758],{},"Nivel reducido con éxito",[525,760,761],{},"Suscripción cancelada con éxito",", con un mensaje en inglés. Selecciona ",[525,764,736],{},[513,766,768],{"id":767},"qué-pasa-después","Qué pasa después",[518,770,771,784,787,790,798,801],{},[521,772,773,774,777,778,781,782,652],{},"Tras una actualización, el nuevo plan y sus límites se aplican de inmediato, antes de que pagues. ",[525,775,776],{},"Pago pendiente"," aparece junto a tu plan, y ",[525,779,780],{},"Factura pendiente de pago"," arriba en la página muestra la factura. No se envía ningún correo por ella. Págala por transferencia bancaria antes de su vencimiento: consulta ",[537,783,454],{"href":453},[521,785,786],{},"Hasta que esa factura se pague, los planes siguen ocultos y la biblioteca propia de tu clínica no está disponible, aunque tu plan anterior la incluyera.",[521,788,789],{},"Tras bajar de nivel o cancelar, el nuevo plan se aplica de inmediato. No hay factura, ni reembolso ni crédito por el resto del periodo que pagaste. Tus datos se conservan, pero pierdes lo que el nuevo plan no incluye.",[521,791,792,793,795,796,652],{},"Cada cambio de plan desactiva el pago por uso, salvo que activaras ",[525,794,658],{}," en la ventana de actualización. Puedes volver a activarlo en cualquier momento: consulta ",[537,797,445],{"href":444},[521,799,800],{},"Un plan anual se factura una vez al año. El uso por encima del plan se sigue facturando cada mes.",[521,802,803],{},"Otras páginas pueden tardar unos minutos en mostrar el nuevo plan. Recarga la página si un menú o un límite todavía parece antiguo.",[513,805,807],{"id":806},"guías-relacionadas","Guías relacionadas",[518,809,810,814,818],{},[521,811,812],{},[537,813,445],{"href":444},[521,815,816],{},[537,817,454],{"href":453},[521,819,820],{},[537,821,448],{"href":447},{"title":823,"searchDepth":824,"depth":824,"links":825},"",2,[826,827,828,829,830,831],{"id":515,"depth":824,"text":516},{"id":556,"depth":824,"text":557},{"id":612,"depth":824,"text":613},{"id":695,"depth":824,"text":696},{"id":767,"depth":824,"text":768},{"id":806,"depth":824,"text":807},"Pasa tu clínica a un plan superior o inferior, cambia a la facturación anual o vuelve al plan gratuito, y qué hace cada cambio con tus límites y facturas.","md","org-owner\u002Fchange-the-subscription-tier",{},true,{"title":414,"description":832},{"loc":413},"guides\u002Forg-owner\u002Fchange-the-subscription-tier","i53ejoj-h6s3WUs5dfI1pmPI-VE1lKGIo3dNYCj4trI",1791746468779]