BCBA › Learners

Breadcrumb: BCBA › Learners

Edit a learner's profile and photo

Correct a learner's name, date of birth or gender, and add, replace or remove their photo on the learner's page in the web app.

Applies toBCBAOrg Owner

Each learner has a profile page that the whole care team works from. When a name is misspelled, a date of birth is wrong or the family prefers a different gender entry, you correct it on that page. You can also add a photo, which helps aides recognize the learner in their lists. Only the org owner changes the learner's assigned BCBA. Aides, parents and the learner's active status have their own guides: Assign aides to a learner, Invite or link a parent and Deactivate or reactivate a learner.

Before you start

  • You work in the web app. The mobile app shows the learner's photo but cannot change it.
  • Open Learners and select the learner. Your list shows the learners assigned to you.
  • Aides can open the same page, read only: they see no pencil, camera or menu.

Edit the details

  1. On the Basic Info tab, select the pencil icon on the Basic Information card. The pencil is only on this tab.
  2. Change the First Name, Last Name, Date of Birth or Gender. All four are required. The date picker stops at today. Gender offers Male, Female, Other and Prefer not to say.
  3. Select Save Changes.
The Basic Information card of a learner in edit mode, with first name, last name, date of birth, gender and the Save Changes button
Edit a learner's details.

The message Learner updated successfully appears and the page reloads with the new details. The age next to the date of birth updates by itself. If a field is empty, it is marked red with a message such as First name is required, and nothing is saved. A name longer than 50 characters is refused with an error. Cancel discards your changes.

Add or replace the photo

  1. Select the camera icon on the learner's photo, at the top of the page. It works from every tab.
  2. Pick a JPEG, PNG or WebP image of 5 MB or less.

The message Avatar uploaded successfully appears and the photo replaces the initials. Another file type shows Invalid file type. Only JPEG, PNG, and WebP images are allowed, and a larger file shows File too large. Maximum size is 5MB. A new photo replaces the old one.

Each photo counts against your clinic's storage as at least 1 MB. If the clinic has reached its storage limit, the upload is refused with a message in English.

Remove the photo

  1. Open the menu with the three dots at the top right of the page (Actions).
  2. Select Remove Avatar. The item is there only while the learner has a photo.

The photo is removed at once, without a confirmation, and the initials come back. The message reads Avatar removed successfully.

The learner's page with the actions menu open, showing Remove Avatar and Deactivate Learner
The actions menu at the top of the learner's page.

What happens next

  • Aides, other BCBAs and org owners see the new details and photo the next time they open the learner, in the web and the mobile app. Nobody is notified.
  • ABACare keeps no history of profile changes.
  • You can edit an inactive learner's profile too.

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